Customer Churn: What It Is and How You Can Prevent It

A profitable business is a thriving business. How did the business become profitable? The customers. The customers are the ones that allow a business to grow and retain a name in the challenging entrepreneur world. Now, existing customers take need more TLC than a new customer because the new customer is impressed from the start, which is why they became a customer. An existing customer has fallen in love once enough to buy, but the momentum needs to be there to keep them buying. This is where … [Read more...]