One of the biggest challenges for organizations is to make employees communicate with each other and strengthen internal communication. In the globalized industries, businesses use social intranet to power internal communications systems.
Equipped with a wide range of features and tools, an intranet platform replaces emails and eliminates the use of multiple applications for communication and knowledge sharing. When developed to cater to the needs of an organization, internal communication software can transform the way employees talk with one another.
An effective social intranet solution powers communication in three ways:
- Employee to employee
- Employee to organization
- Organization to employee
How to use Intranet for Internal Communication
A social intranet has the ability to collaborate companies with their remote employees and connect them with each other. When all the features of the platform are used in the right way, it can strengthen internal communication. Here are some proven smart ways that organizations can use:
- Employee Profile
An employee profile is the easiest way to get a glimpse of people in a company. Filled with detailed information like roles, skills, and hobbies, a profile can be an effective way to make people come closer while sitting miles away from one another.
An attractive profile includes:
- A clear profile picture, name, and employee ID
- Job title, roles & responsibilities
- Professional skills
- Hobbies & personal interests
- Quality Content
Unlike a traditional intranet network, the modern social intranet solution does more than just serving as a platform for top management to circulate important information. Today, it is helping empower internal communication by allowing authorized members to share knowledge in the form of content.
Types of quality content can go on the intranet in the form of:
- Blogs
- Posts
- Forums
- Feedback forms
- Surveys
- Comments
In addition to allowing employees to share knowledge in the form of posts and blogs, a social intranet can be used as a platform to enable two-way communications. Through comments, a company can allow users over the intranet to interact with each other. Similar to social media sites, authorized members can submit posts, while others can submit their views under these posts.
An intranet platform can be customized to look like a social media site to encourage employees to make it a part of their office life.
- Virtual Meetings
Gone are the days when employees had to be present in a physical meeting room to discuss ideas. Today, internal communication software like an intranet allows companies to conduct online meetings. Here, employees do not need to gather in a meeting room, and they can take part in a meeting while staying miles away from each other.
Online meetings on an intranet not only save time but also reduce the cost of meeting supplies.
- Productive Dialogues
An intranet starts a communication channel that allows employees to open up with their managers and team leaders to share ideas or issues. It works as a two-way communication where the management listens to employees and finds solutions to their problems.
While setting up an intranet platform for productive dialogues, a company needs to ensure that employees are given the freedom to share their personal opinions without hesitation. In this case, a communication channel can be started in the form of:
- Forums
- Public or private groups
Conclusion
An intranet as internal business communication software is a powerful platform that brings people from different departments in an organization over a common place to communicate and collaborate. A company can add a list of features to turn it into an engaging tool that authorized members use to talk to one another and work together as one team to achieve organizational objectives.
I’m a 20-something stay-at-home mother and wife. I have an amazing husband, a beautiful daughter, two loving dogs, and a lazy cat. I wouldn’t change my life for anything! I love to read, listen to music, cook and blog!
Speak Your Mind