Users will feel more welcome if the app is personalized to their needs and uses. But the question is- how can a whole app that had been made keeping hundreds of other users in mind be personalized for one person? It can be done using app engagement software.
Personalize the Messages
It’s easy to drive-up user engagement by making use of the data collected during signup process to customize some In-app messages. As a result, new users will feel more welcomed.
Give In-App Preview
People will be more likely to sign up for your app if the design and UI feels attractive to them. You can make your app’s design more attractive and interactive by adding in useful features. Along with this, show how the beginning screen looks like on multiple different devices and operating systems. As a result of this people will know what they will be greeted by as well.
App Gamification
Users want to derive use out of any app. It must ultimately be worth the storage space in their devices. But remember that if an app is boring then they are more likely to look for possible alternatives which are more engaging to use. So the aim should be to make the app more engaging.
Such engagement can be brought about by urging users to complete small tasks. Such tasks include competing with other users, changing passwords, doing the tasks on the to-do list, and more.
Include In-App Tutorial
It’s very likely that a new user is going to need help to navigate the app and get to know about its features. For this you need to include an in-app guided tutorial. As the user goes through the tutorial include a progress bar to show their accomplishments. Due to this users will prepared and more motivated to use the app.
But also make sure that users have the option to skip the tutorial. After all, if someone had to delete the app before installing again or had to create an account through another ID, then he or she will already be familiar with the app. So going through the tutorial again will make it boring and irritating for them.
Offer App Support
A new user or even an old one might run into some trouble while using the app. They might have questions regarding new features or face issues that need troubleshooting. For this in-app customer support must be provided. Such support might be provided through links that will allow users to tell their issues. Along with this in-app chat support must be provided for easy remedy.
Use Hotspots
A great little user engagement software are hotspots. Such hotspots are like strobing circles. Their objective is to show a tip or hint about any new app feature. It helps create a new mystery. Now, it gets revealed when users will click on it. Hotspots are generally made to work once. After all, users don’t like to be guided or shown the same features again and again.
Another method that can be used is tooltips. Tooltips, as the name indicates, are tips and short hints which get shown once you hover your cursor over some item. You might have noticed this on Microsoft word where the name and description of the items you have placed the mouse arrow on pops up.
There are multiple ways to make apps more personalized for users so that they feel more welcomed. Personalization is a never-ending task and there are multiple ways, factors, and steps that have to be taken. To ensure that you are taking the right path you need someone who can assist you. Approx is here for exactly that. They have a team of experienced and knowledgeable professionals who will tailor the user engagement software according to your app needs, niche, and more. With this you will gain better user engagement and retention.
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